Service and Recommissioning Hub

Welcome to the FEA Service and Recommissioning Hub, here you can find useful and supportive videos to aid you with the service and maintenance of key commercial kitchen equipment.

This page includes detailed videos from HTG Trading and Rational UK designed to help you with bringing your equipment back to life. We also have our FEA Recommissioning Guide to give you an overview of the key considerations when bringing your kitchen back to life after a prolonged closure. 

This page acts as an industry resources and is systematically promoted to the wider market through our social media channels. If you are an FEA member and would like to include a service and maintenance video on the FEA Service and Recommissioning Hub then please contact



Updated Food Standards Agency guidance (14.04.2021)

To support the hospitality sector during this reopening phase, the Food Standards Agency has issued refreshed guidance aimed to support food businesses prioritise food safety as well as customer and staff wellbeing, when restarting operations.

The FSA is here to help food businesses do the right thing and would encourage those across the food sector to share the following assets with their networks:

The guidance is to help employers, employees and the self-employed understand how to work safely during the pandemic and how to prioritise food hygiene and food safety when reopening after a period of closure.

Food businesses can download the reopening checklist to work through the checks they should make when restarting operations, and to record progress when reviewing their processes.

As the government’s roadmap progresses towards the reopening of indoor hospitality venues and the eventual lifting of all legal limits on social contact, the above guidance will help businesses stay safe, get compliant and remain confident in being able to do the right thing.

Supporting information: UK Governments' Roadmap out of Lockdown.



HTG Trading

In this video Mark Stebbings, operations and technical manager for HTG Trading Ltd (Hubbard Systems), takes viewers through some of the common issues which can occur with Scotsman Ice Makers. Mark covers errors on installation, common operator related faults, control panel LED’s and what they mean, and mechanical issues which can sometimes occur.

The video focuses on the most common Scotsman ice makers, the Gourmet Supercube machines, specifically the EC-Series, but the principles covered in the video can be applied to the majority of Scotsman ice makers.

For specific technical advice, spare parts and accessories contact Hubbard Systems technical department on 01473 350000 or email




Rational UK


This video shows installation information on the new generation units and also provides tips and tricks on the previous generation units. For more information please visit




Download the full FEA Recommissioning Guide

This guide operates as a reference point for restaurant owners, kitchen managers and chefs who are restarting their operation after a prolonged closure.

The PDF guide provides valuable information on what to check and how to safely bring your equipment back to life.

You will find details on gas and electric appliances, tableware, refrigeration units and most commonly installed equipment.

Download here.


Watch the FEA quick-start recommissioning video






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